Thank you for shopping at Spareware. This Shipping Policy outlines the terms and timelines related to the delivery of products purchased through https://sparewarezparts.com.
1. Shipping Locations
We currently ship only within India.
2. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
3. Estimated Delivery Time
Metro Cities: 3–5 business days
Tier 2/3 Cities & Rural Areas: 5–8 business days
Please note that delivery times are estimates and may vary due to courier delays, weather, or regional disruptions.
4. Shipping Charges
Standard Shipping: ₹49 for orders below ₹499
Free Shipping: On all prepaid orders above ₹499
Shipping charges (if applicable) will be displayed at checkout before payment.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email.
You can track your order status anytime through the courier’s website or by contacting our support.
6. Courier Partners
We work with leading logistics providers such as:
Delhivery
DTDC
India Post
Blue Dart (depending on pin code availability)
7. Delays or Issues
While we strive to meet estimated delivery times, we are not liable for delays caused by:
Incorrect/incomplete shipping addresses
Unreachable customer at the time of delivery
Courier delays due to natural calamities or logistical constraints
8. Order Not Received?
If your order status shows "Delivered" but you haven't received it, please contact us within 48 hours so we can investigate with the courier.
9. Damaged or Missing Items
If you receive a damaged package or items are missing:
Take photos of the packaging and product
Contact us immediately at sparewarezparts.com or +91 9625424319
Claims must be reported within 2 days of delivery
10. Contact Us
For shipping-related questions, reach out to:
Spareware
Website: https://sparewarezparts.com
Email: sparewarezparts.com
Phone: +91 9625424319
Address: 248/22 ONKAR NAGAR B, TRI NAGAR, DELHI 110035