At Spareware (https://sparewarezparts.com), we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, you may be eligible for a refund under the conditions below.

1. Eligibility for Refund
A refund may be requested if:

You received a damaged, defective, or wrong item.

Your order was cancelled before dispatch.

The product is not as described on the website.

The item is out of stock and your payment was already completed.

2. Conditions for Refund
To qualify for a refund:

The product must be unused, in original condition, and in original packaging.

The return must be initiated within 7 days of delivery.

You must provide a proof of purchase (invoice or order number).

A clear photo or video of the defect/damage may be required for approval.

3. Non-Refundable Situations
Refunds will not be provided if:

The item is used, physically damaged, or altered after delivery.

The return window (7 days) has passed.

The issue is due to customer misuse, wrong installation, or negligence.

"Change of mind" or "wrong product ordered" cases (unless returned in original condition, subject to approval).

4. Refund Process
Email us at sparewarezparts.com or call +91 9625424319 with your Order ID and reason for refund.

If approved, you will receive return instructions.

Once we receive and inspect the returned item, we’ll notify you of the refund status.

Upon approval, the refund will be processed to your original payment method.

5. Refund Timeline
Refunds are typically processed within 5–7 business days after we receive and approve the returned item.

Actual refund timing may vary depending on your bank or payment provider.

6. Contact Us
For refund requests or support, reach out to:

Spareware
Email: sparewarezparts.com
Phone: +91 9625424319
Address: 248/22 ONKAR NAGAR B, TRI NAGAR, DELHI 110035